How to Cope With a Bad Review (so it doesn’t affect your relationship with other members)
“Waste of time.” You’ve just seen this review on your profile page. And in a few minutes: a new member approaches you on Skype you need to put on a pre-booked show for one of your long-time regulars. How do you cope with this bad review? “But whenever I receive a complaint, an unreasonable customer, […]