We’re going LIVE!
Social media may seem to be a sponge for time but in the end it aims to connect us.
On this note, we’re making bold steps towards building a relationship with you, our valued customer. Beyond answering tickets, we’re at your disposal, round-the-clock, with English, Spanish, Russian and Romanian native speaking support agents.
Getting closer to you and your needs, is one of our priorities. We’re committed to providing you with the best customer experience in the camsite industry, therefore, ladies and gentlemen:
Since December,1st our Customer Experience team welcomes you on the Live Chat!
Look for the blue dot in the bottom right corner!
You can find it on the main website, in the profiles and account sections, ready to help.
Make sure you’re logged in so we know who needs us and render a hand quicker than ever before.
Going LIVE also means we have your back 24 / 7 and you’ll be able to peek at the estimated reaction time and know how soon we’ll be able to reply.
The FAQ section
You can find a fresh look for our F.A.Q. section located at http://support.skyprivate.com/ and we managed to make the content accessible for you in English, Spanish, Russian and Romanian.
While catering for your needs via Live Chat will be our priority, you can still reach us comfortably through the other channels: Skype and Discord.
The support page
Peek at our new dedicated support page and feel free to share any feedback that you see fit, we welcome it with a full heart.
If you need help, got a question or just wanna say hi, simply drop by https://skyprivate.com/support.
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